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Monday, November 24, 2014

A Progress Report: My Job and Other Matters

Hello, all! I know it has been a while since I've posted. Life has been a bit crazy. But I promised myself I would update this blog before going to bed tonight, so here I am. When I last wrote, I had only completed one day of training because I had doctor's appointments lined up. The one that was scheduled for the following Monday was rescheduled. I was kind of ticked off about that because I had taken a week off of work to accommodate the appointment, and I was told that I wouldn't be able to see Katarina Waters after all. Instead Physical Medicine and Rehabilitation at the University of Utah Hospital scheduled me to see Dr. Michael Green on the 20th of this month. So not only did I wind up unnecessarily missing a week of work, but I had to get another afternoon off because they didn't schedule me correctly in the first place. I will speak more of how that appointment went in a minute.

On Tuesday the 11th, I resumed training. I didn't take any notes on what I was being trained on because I have auditory recall and thus remember quite a bit of what I hear. I learned a lot in the training and had many valuable experiences. That Friday, I got my first paycheck. It was for less than $80, as it only covered the first day of my training, but it was the first money I'd earned at my first job. I cannot adequately articulate the feelings of satisfaction that I got from marking this milestone. It means more than I can possibly put into words to be providing for my family.

On Monday the 17th, I started my first day on the phones. I have had many interesting interactions with customers. Most of them are very good to work with. I've had a few calls that I've had to hand over to a supervisor because either the person on the line requested it or because I didn't have the know-how to handle the relevant issue. I have grown a lot as a call center employee this week, and am able to handle each call with greater confidence and assurance now than I had when I first began. I even logged in some overtime (staying past 4:30 pm), though it may not count as such because I have to clock out for breaks and lunch time every day.

On Thursday, we met with Dr. Michael Green. He listened carefully to my concerns and then gave me the prescription I needed for the medication I take for my muscles. He also talked about how to improve my walking and standing posture and the need to get serious about frequent exercise. He told me quite frankly that if I didn't develop a habit of regular exercise now, I'd likely be looking at an earlier decline in my mobility. I appreciated his candor and will do my best to do better in the future.

I had my first misunderstanding with a supervisor on Friday when he had heard I had said something I wasn't supposed to say about the the essential oils. I was quick to let him know that I knew company policy and would never do a thing like that, and he seemed satisfied by my explanation. I just wish I knew who was trying to get me in trouble with the supervisors. I'd very much like to talk to whoever it was. But it's all in the past.

Also on Friday, two other important job-related developments happened. My team leaders had handed out shift preference papers and had us specify, in order of preference, which shift we'd like to work. My preference order was as follows: 1. Tuesday-Saturday 8:00 am-4:30 pm. 2. Monday-Friday 6:00 am-2:30 pm. 3. Monday-Friday 2:00 pm-7:30 pm. I mentioned to my team leaders, however, that staying on my current schedule of Monday-Friday 8:00 am-4:30 pm would be optimal for me. And apparently they took me seriously. When I inquired of my supervisor on Friday after work what my new shift would be, he replied it would be Monday-Friday 8:00 am-4:30 pm. I am grateful that I can keep my current schedule and won't have to worry about working on an off day or at odd hours.

When I checked my e-mail Friday night, I discovered an e-mail from Kelly Services, the employment agency that got me the job at ROI Solutions. The e-mail directed me to check their eStubs website for my paystubs (note the plural). So I checked my bank account and discovered money there, and when I checked the paystub site, I discovered that with this job, I will get paid every week instead of once every two weeks. This will be a much better arrangement for us. We should be on much more firm financial ground as a result of this. Truly blessings abound!

The weekend has passed by all too quickly. I had physical therapy on Saturday, after which we went and got me some snow boots and ran some other errands. We came home exhausted, our week catching up with us. So we took a nap for several hours. I prepared the lesson I was to teach in Elders' Quorum today and attempted to edit the Sacrament Meeting. But in doing so, I found that there was a problem with the recording just as there had been the week before. Amy cleverly discerned that the problem was due to the batteries not being securely held in place in the recording device. So we replaced the batteries and taped up the back and hopefully that fixed the problem. As we habitually do, we were up very late last night.

Today, Church was great. My lesson went far better than I expected to it go. After Church, our home teachers came by. Amy had a meeting for her calling (she's on the Relief Society Activities Committee), and I had one home teaching visit to do. After we had both returned home, we enjoyed a very leisurely, relaxing rest of the day.

I don't know what all this week will bring. I do know I will be working every day this week except Thursday, when we will gather with Amy's family for Thanksgiving. Hopefully there will be an opportunity for me to see my family on Thursday as well, but we'll see how it goes. Hopefully, with all going well, I will be getting ideas soon for my book, which I haven't worked on in months. In the meantime, I've got more than enough to keep me busy. Hope you all are well and looking forward to reading about the next saga in my life. Until I write again, dear readers, all the best!