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Wednesday, December 28, 2016

Temple Construction Progress Developments for Two Temples

After five days of no major temple construction progress developments, I checked on the LDS Church Temples site during my last few minutes of work, then again when I came home. I was amazed at the developments that have taken place with two temples. In Barranquilla Colombia, where the temple is anticipated to be completed either in late 2018 or early 2019, walls are being poured for the steeple base. In the meantime, at the Lisbon Portugal temple site (where construction is anticipated to be completed sometime during 2019), structural framing is underway for the meetinghouse that will reside on temple grounds, and they are also excavating for the maintenance building and the temple site has been completely cleared of all debris that would prevent consturction from moving forward.

With these developments announced, I am not sure how likely it is that any further progress or temple construction milestones will be reported by the end of this year. But you can count on my keeping track of such developments and doing everything in my power to report them as soon as I can after learning of them.

Thanks to you all for your continued interest and expressions of sympathy and support. Any and all comments are welcome and appreciated.

Third Workday: First Full Day on the Phones

Hello, all. My work shift is almost over tonight. After resolving several issues today, I am finally able to post with a report on how my first official day on the phones has gone. It's been quite a wild ride.

Even though I got out of bed when my alarm rang today, I still had trouble getting going. I was able to get some things done, though. And all too soon, the time arrived to leave for work.

When I got to work today, my team leader advised me that we were mainly getting the most basic types of call we deal with. And even though this first day on the phones has been busy enough, it has still been mild compared to what is normal call volume. I learned a lot today, and it's been a very good one.

The main problem for me is that my supervisor Trent, his assistant Jenny, and my TL are all scheduled earlier on in the day. It appears that on Wednesdays, for the span of roughly the last 5 hours of the shift, I am momentarily the one and only person manning the phones for this branch of the campaign.

I have had plenty of good conversations. I had received hands-on training from all three people mentioned above. And even though manning the campaign alone meant there wasn't really anyone to ask for advice and help for the last few hours, it hasn't been too much of a problem. For a while, I forgot about being taught how to set up callbacks for the job, but I was able to have my memory refreshed.

I also felt a little stupid. As those who know me best will tell you, I at various times have had trouble with appropriately modulating my voice. This became a problem today. I am hoping beyond hope that I seemed louder to myself than I actually was. Time will tell. And I am fully prepared for an appropriate tongue lashing if it is necessary.

I did get several compliments today on my excellent customer service. I hope that will work to my favor. It has been a most amazing day, and I am so thankful to have been able to be a part of it.

I had some major problems with headaches, nausea, and vertigo today, but I didn't let that stop me. I have stuck it out for my entire shift. And now there are less than 5 minutes until I can go home.

I am so grateful to be back to earning a living for my family. The fact of my working again has (not surprisingly) improved both the outlook and the mood of Amy and myself. It is so amazing to be back in the saddle again, and I couldn't be more grateful to have this opportunity. Thanks to you all for your interest, concern, and support.

As always, any and all comments are welcome and most appreciated. Thanks.